Two years after its launch, the Volkswagen Cares mobile app has reached the milestone achievement of 30,000 downloads and members.
The app, launched by Volkswagen Passenger Cars Malaysia (VPCM), is part of the Volkswagen Cares aftersales initiative committed to providing the best for owners in the country.
A completely local initiative, the Volkswagen Cares app was developed and is managed locally for the Malaysian market. The app saw growth in 2019 with a total download of 16,498 members, and 46% growth in 2020 with 9,483 new members to achieve 30,000 as of 30th November 2020.
Erik Winter, Managing Director of VPCM is pleased with the support received towards the Volkswagen Cares app.
“The app was created to make our services more accessible to our customers, and further improve their overall ownership experience. The convenience of accessing the Volkswagen world via mobile app is offered in different Volkswagen markets around the world, and what we are also delighted to note is that our app has seen an unparalleled take-up rate compared to other markets managed by the Porsche Holdings Group.”
“This success will only spur us to continue improving to engage and serve our customers better, and in fact, we are already looking into revamping and further enhancing the app’s features and offerings by next year,” he added.
The Volkswagen Cares app is an essential tool for owners as aftersales offers such as the free 3-year service vouchers and service package vouchers are linked and accessible exclusively via the app.
Those with vehicles five years and older under the Volkswagen Care Plus (VCP) programme may also view and access their benefits through the app. Other features available on the app include the latest sales and aftersales offerings, rewards, educational videos, event updates, and 24-hour roadside assistance – all at the touch of a button.
Non-Volkswagen owners are also invited to download the mobile app to access sales offers, video content, and receive sales and event updates via push notifications.
The Volkswagen Cares mobile app is available on both IOS and Android and can be downloaded from the App Store and Google Play Store.
Volkswagen Passenger Cars Malaysia (VPCM) have announced a reduction on the prices of its models of up to RM9,484, following the announcement on the sales tax exemption.
This adjustment will take effect on the 15th June till 31st December 2020.
With the sales tax exemption, customers can expect savings of up to RM3,881 on the Tiguan, RM6,133 on the Passat, and RM4,884 on the Golf R-Line.
While the list of locally assembled Volkswagen models comprises the Polo, Vento, Tiguan, and Passat, the Golf family, consisting of the R-Line, GTI and R, are fully imported.
Below are the updated prices of all Volkswagen model:
Erik Winter, Managing Director of VPCM welcomes this sales tax exemption as beneficial for car buyers at the end of the day. “We are always working towards making German engineering affordable to Malaysians. This good news translates to more savings for car buyers and offers a much-needed boost to the automotive sector made that has been dormant during the Movement Control Order.”
On top of the price reduction, customers can continue to enjoy ongoing promotions and services at Volkswagen, such as 6-months free instalment for Tiguan units registered by the 30th June, online rebates exclusive on the Volkswagen eShowroom, and free home delivery services.
All Volkswagen models come with 3-years free maintenance, 5-years manufacturer’s warranty and 5-years roadside assistance.
Volkswagen has announced that it will be revealing the facelifted Arteon later this month, while we are still awaiting the arrival of the current-gen model in Malaysia.
The main highlight of the new Arteon is the addition of a “Shooting Brake” version to the lineup.
Details are still very limited, but all we know for now is that the Arteon will be given a completely new cockpit environment, with the latest modular infotainment matrix (MIB3) systems to ensure the best possible connectivity.
From a technological perspective, Volkswagen says that the drive range has been re-aligned too, with “future-oriented” engine technologies.
Improved assistance systems such as the “Travel Assist” highly assisted driving feature may also be introduced, says Volkswagen. Designed particularly with long-distance journeys in mind, this system is capable of taking over steering, acceleration, and braking up to speeds of 210 km/h – under the control of the driver.
That being said, the world première and more detailed information about the Arteon and Arteon Shooting Brake will follow on the 24th of June.
Volkswagen Passenger Cars Malaysia (VPCM) has announced a new sales initiative which offers owners the option to have their new cars delivered right to their doorstep.
The service is available nationwide at all authorized Volkswagen dealerships. Delivery is free for owners located within a 20-kilometre radius from their selected dealership.
Erik Winter, Managing Director of VPCM said, “With the introduction of this service, we are closing the loop and making it easy for our customers to buy a Volkswagen from the comfort and safety of their own homes. It is as simple as selecting their preferred model on the eShowroom, finalizing the sales process and having the new car delivered right to their doorstep.”
All new Volkswagen cars will be delivered on a single flatbed carrier truck and fully covered in canvas to ensure tip-top condition upon delivery.
Adhering to strict safety guidelines, the carrier trucks are cleaned and disinfected before and after each delivery, with drivers regularly checked and practicing COVID-19 safety measures. Owners will receive an SMS notification once their new car has been collected and is en route to them.
As added safety measure, the owner’s Welcome Kit and car keys will be safely placed in the locked car.
For owners seeking additional peace of mind, the Volkswagen Deep Sanitisation service package is now available, and starts from as low as RM80. The treatment package works to eradicate more than 99% of germs and bacteria in the car interior and air con system.
All Volkswagen dealers nationwide have adopted a ‘Safe Hands’ process that adheres to strict hygiene guidelines. Expect contactless vehicle acceptance, video walkthroughs, sanitisation before and after repair, and cashless payments with e-invoicing during the contactless car pickup. Additionally, vehicle pick-up and drop-off arrangements can be made at selected service centres.
Volkswagen Commercial Vehicles (VWCV) is presenting for the first time the e-BULLI, an all-electric vehicle that produces zero emissions on the road.
Equipped with the drive system components of the latest Volkswagen electric vehicles, the concept vehicle is based on a T1 Samba Bus produced in 1966 and comprehensively restored.
The stage for the world premiere was to have been Techno Classica 2020. As it has been postponed, VWCV is now presenting it virtually. An important message for all fans of the Bulli and of electric mobility: the combination of high-end classic and high-tech electric vehicle will be available to buy for real. VWCV partner eClassics is planning to offer T1 conversions and T1 complete vehicles in the style of the new e-BULLI.
It started with the seemingly audacious idea of switching an historic Bulli over to a drive system producing zero emissions on the road in order to bring it in line with the challenges of a new era. To this end VWCV engineers and designers formed a team along with drive system experts from Volkswagen Group Components and the eClassics company, which specialises in electric car conversions. As the basis for the future e-BULLI the team chose a T1 Samba Bus produced in Hannover in 1966, which prior to its conversion spent half a century on the roads of California.
One thing was certain from the start: the e-BULLI was to be a T1 that utilises the Volkswagen Group’s latest electric drive system components. This plan has now been realised with the e-BULLI. The vehicle serves as an example of the great potential that this concept offers.
The 32 kW (44 PS) four-cylinder boxer engine gave way in the e-BULLI to a silent Volkswagen electric motor delivering 61 kW (83 PS). The comparison of the engines’ power output alone makes it very evident that the concept vehicle has completely new drive characteristics, as the electric motor is almost twice as powerful as the boxer.
What’s more, with maximum torque of 212 Nm, the new drive provides more than twice the force of the original T1 engine from 1966 (102 Nm). The maximum torque is also – as is typical for electric motors – immediately available. And that changes everything.
Never before has there been an ‘official’ T1 as powerful as this e-BULLI. New in this form, it thus becomes a silent cruiser that combines the fascination of a zero-emission drive system with the incomparable style of a classic Bulli.
Power transmission is by means of a 1-speed gearbox. The drive system is coupled with the gear lever, which is now positioned between driver and front passenger seat. The automatic transmission’s selector settings (P, R, N, D, B) are shown next to the lever.
In position B the driver can vary the degree of recuperation, i.e. of energy recovery when braking. The e-BULLI reaches a top speed of 130 km/h (electronically limited). With the original drive system the T1 managed a top speed of 105 km/h.
Just like the boxer engine of the 1966 T1, the combination of gearbox and electric motor integrated in the back of the 2020 e-BULLI drives the rear axle.
A lithium-ion battery is responsible for supplying the electric motor with power. The battery’s usable energy capacity is 45 kWh. Customised for the e-BULLI in collaboration with eClassics, a power electronics system in the back of the vehicle controls the high-voltage energy flow between the electric motor and the battery and in the process converts the stored direct current (DC) into alternating current (AC). In addition, the on-board electronics are supplied with 12 volts via a so-called DC/DC converter.
All of the electric drive system’s standard parts are being made by Volkswagen Group Components in Kassel. Added to this come the lithium- ion modules designed at the Braunschweig components site.
They are transferred by eClassics into a battery system appropriate for the T1. As in the new ID.3 and future ID.BUZZ, the high-voltage battery is housed centrally in the vehicle floor. This layout lowers the e-BULLI’s centre of gravity and thus improves its driving characteristics.
Compared to the T1, riding in the e-BULLI feels completely different. This is further enhanced by the chassis, which has also been redesigned: multi-link front and rear axles with adjustable shock absorbers and coilover struts, plus a new rack-and-pinion steering system and four internally ventilated disc brakes contribute to the new dynamic handling being transferred to the road with serene poise.
In parallel with the new electric drive system, an interior concept has been created for the e-BULLI that is both stylish and avant-garde. The new look and corresponding technical solutions were developed by the Volkswagen Commercial Vehicles design centre in cooperation with VWCV Vintage Vehicles and the Communications department.
The designers modernised the exterior of the iconic vehicle with great sensitivity and finesse, including giving it a two-tone paintwork finish in ‘Energetic Orange Metallic’ and ‘Golden Sand Metallic MATTE’. It is details such as the new round LED headlamps with daytime running lights, via which the transformation into the modern era is outwardly communicated. On the outside at the rear there are also LED charge indicators. They signal to a driver walking up to the e-BULLI how much charge the lithium-ion battery still has even before they reach the vehicle.
The cockpit too has been sensitively modernised. The new speedometer is based on the original, while a two-digit display integrated into it creates a link to the modern era. This digital display in the otherwise analogue speedometer provides the driver with a variety of information, including range.
LEDs also indicate whether, for instance, the parking brake is on or the charging connector is plugged in. There is a small but lovely detail in the centre of the speedometer: a stylised Bulli symbol. A multitude of further information is shown via a tablet integrated into the roof console.
Via Volkswagen ‘We Connect’ the e-BULLI driver can also call up information online by smartphone app or via a PC and a corresponding web portal such as on remaining charge time, current range, kilometres travelled, trip times, energy consumption and recuperation.
Music on board comes from an authentic-looking retro-style radio, which, however, is equipped with cutting edge technology such as DAB+, Bluetooth and USB. The radio is linked to a sound system with out-of-sight components, including an active subwoofer.