Isuzu Malaysia Sdn Bhd (Isuzu Malaysia) had announced one of its dealers – Universal Motor Sdn. Bhd. to be the “First” medium and
heavy-duty (MHD) truck dealership in Sabah today at Isuzu Malaysia GIGA Tour 2022 event, which was attended by the senior management teams of Isuzu Malaysia and its dealer partner, Universal Motor Sdn Bhd.
At the event, Shunsuke Okazoe, Chief Executive Officer, Isuzu Malaysia Sdn Bhd said, “We are extremely excited for Universal Motor Sdn Bhd becoming our first Isuzu Malaysia’s MHD truck dealership in Sabah which stamped our commitment to expand our MHD customer reach in East Malaysia, as well as strengthening our After-Sales services and maximizing our customers’ satisfaction and trust in us.”
The newly announced MHD dealership is located at Kota Kinabalu, has 20 service bays with 7 bays for light commercial vehicles known as “D-Max”, 10 bays for light-duty trucks, and 3 new bays specifically for medium, heavy-duty trucks and prime movers covering roughly 3.5 acres in total size area.
Their workshop is equipped with Isuzu’s latest diagnostic tools and spare parts to detect or repair any issues which is handled by a team of skilled technicians. During truck service, customer is invited to experience the amenities built in the dealership such as family-friendly customer lounge, prayer room and complimentary snacks and beverage.
“Isuzu Malaysia believes with the newly launched Heavy-duty & Prime Movers, Universal Motors will further contribute to this 2 segments market in Sabah and provides full support to all their customers when comes to purchasing our Medium, Heavy Duty and Prime Mover, as MHD Dealership required to have High Levels of Skill on the Products Knowledge and Sophisticated After-Sales service preparations” added Okazoe.
With this new MHD dealership, Isuzu Malaysia now has 12 MHD dealerships with 10 of it located at easy-to-access sites in various states in Peninsular Malaysia and 1 located at Sarawak.
The MHD dealership was announced during Isuzu Malaysia GIGA Tour 2022, an event to introduce Isuzu Malaysia newly launched Heavy-duty & Prime Movers across Peninsular and East Malaysia whereby customers will have the chance to get up-close with the trucks.