Bridgestone Tyre Sales (Malaysia) Sdn Bhd received six Performance Awards in Year 2019 and 2020 from Isuzu Hicom Malaysia during its 9th Vendor Convention 2021 recently.
The six awards are:
- 2019 Best Overall Performance
- 2019 Best Quality Performance Award
- 2019 Best Delivery Performance Award
- 2019 Best Supporting On Cost Reduction Award
- 2020 Best Quality Performance Award
- 2020 Best Delivery Performance Award
The factors which were taken into consideration in deciding the winners of the awards are as follows:
Best Overall Performance
Award winner selection based on annual audit result on supplier quality assurance, incoming/receiving problematic report, customer complaints, downtime period and level of customer service.
Best Delivery Performance
Award winner selection based on three criterias, namely Quantity (The Actual delivery compared to requested delivery), Timeliness (The actual delivery compared to quoted delivery) and Manageable in Quantities (Adequate packaging to avoid damage in shipment).
Best Quality Performance Award
Award winner selection based on supplier quality assurance report.
Best Supporting On Cost Reduction Award
Award winner selection based on cost reduction and value creation.
The achievement demonstrates Bridgestone Malaysia’s long term commitment to providing its customers with unparalleled service and superior product quality.
“It is our honor to receive the performance awards from Isuzu Hicom Malaysia. On behalf of Bridgestone Malaysia, I would like to thank Isuzu Hicom Malaysia for recognizing Bridgestone as their valued partner and I must admit that it was a team effort, I greatly appreciate the contributions from our team despite the delivery challenges during the pandemic.”
“We will continue to provide our best to merit this recognition,” commented Michael Chung, Managing Director, Bridgestone Tyre Sales (M) Sdn. Bhd.