Tag: recall

Selected Toyota and Lexus Models Recalled Over Fuel Pump Issue

UMW Toyota Motor Sdn Bhd (UMWT), distributor of Toyota and Lexus vehicles in Malaysia today announced a Special Service Campaign (SSC) to replace the fuel pump on certain units of Toyota and Lexus models.

This SSC is an expansion of earlier campaign. Based on the information received from Toyota Motor Corporation (TMC), there are 9,500 new units of Toyota (Alphard, Vellfire, Camry, Corolla, Fortuner, Innova, C-HR and Harrier) and 850 new units of Lexus (ES250, GS200t, GS350, IS200t, LC500, LS500, LX570, NX300, RX300 and RX350) models manufactured from July 2017 to July 2019 and distributed by UMWT involved in this campaign.

Model not listed here are not affected by this campaign. The subject vehicles are equipped with a fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and engine power hesitation may happen.

UMWT will officially notify all its affected vehicle owners to replace the fuel pump unit at no charge. However, the replacement work should depend on the car models.

For further information, owners of affected cars may contact any authorised Toyota Service Centre or call the Toyota Freephone at 1800-8-TOYOTA (869682).

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Recall Alert: Mazda2, Mazda3, Mazda6, CX-3, CX-5, CX-9 – Fuel Pump Issues

mazda recall

Mazda Corporation has announced a product recall to replace its fuel delivery module (fuel pump) as a precautionary measure.

A total of 19,685 units of Mazda vehicles in Malaysia that were manufactured between year 2017 and 2019 are affected in the product recall. The models affected are:

  • Mazda2 – 2,028 units
  • Mazda3 – 1,441 units
  • Mazda6 – 13 units
  • Mazda CX-3 – 381 units
  • Mazda CX-5 – 15,780 units
  • Mazda CX-9 – 42 units

Bermaz Motor also mentioned that all year 2020 production models are not affected in this product recall.

This product recall is necessary as a preventive measure to address the possibility of loss of engine power or vehicle stalling caused by the fuel pump module.

Affected customers will be informed via notification letters and mobile SMS, which will include details of the product recall. Upon receipt of notification to replace the fuel pump, Bermaz Motor urges all affected customers to contact any Bermaz authorized service centres to make an appointment.

The replacement of the affected fuel pump is free of charge and all costs related to this replacement activity will be borne by Bermaz Motor.

The duration of repair service is estimated to take approximately 1.5 hours or slightly longer depending on the model and the service centre workload at the time of appointment. The replacement stocks will be available in stages.

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VW Issues Recall Over Gearbox Issues – 12,732 Vehicles “Kena”

Volkswagen Passenger Cars Malaysia (VPCM) today announced a voluntary recall on models produced between 2011 and 2015 to rectify the hydraulic pressure accumulator within the 7-speed dual clutch gearbox caused by a production deviation.

A total of 12,732 Volkswagen vehicles have been identified to undergo inspection under the recall. The affected models are Beetle, Cross Touran, Golf (Mk6 and Mk7), Jetta, Passat (B7), Passat CC, Polo (6R) and Scirocco. This exercise does not affect Volkswagen models produced from 2016 and newer.

In individual cases, the failure of the component can possibly lead to pressure loss, interrupting power transmission between the engine and
gearbox.

The nationwide campaign will be executed in phases in order to manage
the number of cases, and notification to identified owners will be conducted by mail with immediate effect.

Alternatively, owners are encouraged to visit the Volkswagen website to check if their vehicle is involved or call Volkswagen customer care at 1800-18-8947 for further information.

Owners may then contact any authorised Volkswagen service centre to book an appointment and have their vehicle inspected and parts
replaced, if need be.

VPCM has taken the necessary steps with its dealer partners to ensure parts availability and that the exercise is conducted smoothly and efficiently. All labour and replacement parts for this service will be at no cost to owners.

Additionally, owners will receive a free VCP membership card as a token
of appreciation from Volkswagen. An integral part of Volkswagen Cares,
Volkswagen Care Plus (VCP) is an exclusive program for owners with
vehicles that are 5-years and older.

Member privileges include three 20% service discounts vouchers, free 2 years Roadside Assistance, and 24-hour on-site battery support (terms and conditions apply).

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Honda Malaysia Issues Recall to Replace Fuel Pump

Honda Malaysia today announced a product recall involving 55,354 units of Honda vehicles to replace its fuel pump as a precautionary measure, in line with the Honda global fuel pump recall.

The affected models are mentioned below:

As of today, there are no incidences of crashes or injuries caused by this issue reported in Malaysia.

The replacement of the affected fuel pump is free of charge and all cost related to this replacement activity will be borne by Honda Malaysia.

The replacement stock will be available in stages. As the Honda Toll Free number is undergoing technical maintenance, vehicle owners can obtain more information on this product recall by contacting any Honda authorized dealer or log on to www.honda.com.my to check their vehicle status.

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Was there a Fuso Canter recall in Malaysia?

In August 2018, last year, there was a recall of more than 14,000 Fuso Canter trucks sold in Australia after a possible airbag issue was identified.

The recall is being overseen by the Australian Competition and Consumer Commission (ACCC) and involves Fuso Canters sold in Australia between the 1st of March 2011 and the 30th of November 2017. This recall notice advises that the wiring harness of the SRS electronic control unit could become severed if the vehicle is in a severe collision.

What are the hazards?

If the SRS electronic control unit is severed in a collision it may stop the airbag deployment signals from being transferred to the modules.

In the worst case scenario the airbag may not deploy, posing a greater risk of injury to the vehicle occupant in an accident.

fuso-canter

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