HINO Offers Flood Relief Assistance to Affected Customers
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HINO Offers Flood Relief Assistance to Affected Customers


Hino Motors Sales (Malaysia) Sdn Bhd (HMSM) will be offering flood relief assistance to all HINO customers affected by devastating floods arising from heavy rainfall over the past few days.

The flood relief assistance is aimed at alleviating the difficulties that may be faced by HINO customers where there were vehicles stranded in flood and required immediate services. Available nationwide, this assistance starts from 21 December 2021 until further notice.

Commenting on the relief assistance program, Atsushi Uchiyama, HMSM Managing Director said, “Truck and bus are among the most essential infrastructure of transportation to deliver goods and transporting people, hence we see our customer’s operation is not only important to us but to society as well.”

“HMSM will give our best support through the most efficient and reliable way. It is also our commitment to helping relieve some of the burden faced by our customers during this natural disaster by listening and understanding the need of our customers and responding to them immediately”, he continued.

As there were vehicles stranded and badly damaged by floods, HMSM offers free inspection to all affected customers at HINO authorized service centres, and if required, HINO technical team will attend to customer’s place and provide the services.

On the relief assistance initiative, affected customers are eligible to claim towing service subsidies up to RM500 at all nearest HINO authorised service centres with terms and conditions apply. Also, customers can enjoy up to 50% discount on selected HINO genuine parts and 20% off for labour services.

For more information, you may reach your nearest HINO authorised service centres or call us at 03-7957 5199.

Hino Motors Sales (Malaysia) Sdn. Bhd. (HMSM) a subsidiary of Hino Motors Limited Japan, associates under the Toyota Group of Companies, is a provider of Light Commercial Vehicle (HINO 300 series), Medium and Heavy-Duty Vehicle (HINO 500 series), Prime Mover (HINO 700 series) and busses.

In Malaysia, ever since its establishment in 1977, HMSM has been working closely with its dealers to improve their services through upgrading to 3S (Sales, Services and Spare Parts) status which delivers a ‘One Stop Solution’ for customers and provides a total package of services and offers conveniences to customers across the country.

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