Scania (Malaysia) Sdn. Bhd. has officially launched its Kuala Terengganu service centre, further strengthening its sales and services for all customers in the East Coast region. Customers can now send their Scania trucks, buses and coaches, marine, industrial and power generation engines to this service centre for regular maintenance.
“The opening of Scania Malaysia Kuala Terengganu service centre demonstrates our continuous improvement in providing the best services for all our Scania customers for their best profitability in this state, region and across the country,” said Marie Sjödin Enström, Managing Director of Scania Southeast Asia.
A complete service solution, Scania Malaysia Kuala Terengganu is now part of a vast network of 10 Scania service centres in Malaysia.
The service centre covers an area of 3,759.18 square metres consisting of three bays and one pit. It will be operated by well-trained Scania technicians, service advisors and parts personnel. With support from Asian Parts Centre in Singapore, Scania Genuine Parts are available at this new service centre. Scania Assistance is also available 24/7 365 days by calling 1800-08-8500 – the new standby service van adds to a growing fleet of roadside assistance in this state and in the country.
The service centre is headed by Wan Noaimadudin bin Wan Mohamad Kamal (Aiman). As the Branch Manager, he has a Degree in Mechanical Engineering (UiTM) & has been with Scania Malaysia and Scania Regional Product Centre for more than five years now. He reports to Chandra Rajan who is the Region Manager for Region East.
All of Scania customers in Terengganu state will continue to enjoy the wide range of solutions that will help their business achieve the best profitability. Scania Contracted Services are honoured at all service centres including this one. Scania financial solutions are also available from Scania Credit (Malaysia) Sdn. Bhd. Customers who want to get the best out of their Scania vehicles in terms of the best fuel economy and safety can also subscribe to Scania Connected Services – consisting of Vehicle Introduction, Driver Training, Driver Coaching, Driver Support and Scania Fleet Management.
In conjunction with the service centre opening, Scania made an official handover of trucks and coaches to customers.
Agensi Pelancungan & Adik-beradik took ownership of two units of K360IB4x2 bus and Suwara Travel & Tours Sdn. Bhd. took one unit of the same model, while Syarikat Pengangkutan Bumi Pantai Timur Sdn. Bhd. took the keys to 2 units of K410IB4x2 buses – all are financed by Scania Credit.
Sentosa Jaya and Yusri Maju also received 2 truck units of G460CA6x4EHZ with Retarder and 1 unit of P410LA6x2MNA with Opticruise respectively on the same day.
“Terengganu state presents an exciting growth area to our customers’ operations. Our customers support the oil & gas, tourism and agriculture industry that is booming here. This is why Scania Malaysia continues to improve our network coverage and our products and services in order to support their business which supports the state. Our customers’ uptime is our priority.” added Marie.