Daihatsu Offers Support to Customers Affected by Floods

DFR

In an effort to ease the burden of those severely affected by the unfortunate recent flood, Daihatsu (Malaysia) Sdn. Bhd. (DMSB) embarks on a special flood relief program as part of its initiatives to support its affected customers across Malaysia respectively.

Open to all Daihatsu vehicles affected and damaged by flood from 22nd December 2021 onwards till 28th February 2022 at all authorized Daihatsu service centres, this program will certainly benefit both individual SME owners as well as corporate fleet.

Arman Mahadi, Managing Director of Daihatsu Malaysia Group said, “Malaysian witnessed hundreds of vehicles caught stranded in flood water and traffic stand still broadcasted over the news. Among the impacted Gran Max users include business owners engaged in their daily operations, courier dispatchers on their daily delivery run, and even long-haul drivers commuting from state-to-state, to which all require immediate vehicle inspection followed by servicing.”

“The company is deeply saddened and concerned not only over the well-being of those hit by the disaster, nevertheless business operation recovery process specifically for its owners and corporate fleet customers.”

“Transportation industry and the likes of Daihatsu commercial vehicles are essential and among the more vital economic activities for a business, having a single vehicle off the road for a period of time would cause some sizeable impact. All things considered, our Daihatsu Flood Relief Program aims to prioritize safety of all our users so as to increase fleet uptime in running an efficient operation and ensuring business remains profitable.” 

Daihatsu Flood Relief Program

Affected Daihatsu owners are entitled up to RM100 Towing Service Subsidy per vehicle to the nearest authorized Daihatsu service centres with terms and conditions apply.

On top of that, eligible owners will benefit from up to 40% off selected Daihatsu Genuine Parts and 20% off Labour Services along with Free Vehicle Inspection Services.

Selected Daihatsu genuine spare parts replacement performed on any engine and transmission overhauling comes with a manufacturer’s warranty of one (1) Year / 20,000Km* (whichever comes first).

For added convenience, DMSB also offers mobility solutions by deploying and mobilising its Daihatsu Mobile Service team providing onsite vehicle servicing at customers’ convenient place and time upon request, subject to availability of radius range.

As an authorized Hino Malaysia dealership, any DMSB Hino owners affected will also be eligible for Hino Flood Relief Assistance that will run concurrently and consecutively with Hino Malaysia.

Arman further emphasized “We are committed to providing every possible aid towards our customers, keeping in mind that every solution offered are reliable and efficient in their best interest. All authorized Daihatsu service centres will remain in operation during this crucial time, providing optimum access to owners whom is in need of our service assistance.”

Flood impacted Daihatsu owners are encouraged to call Daihatsu Road Assist toll free line at 1-300-88-3667 for towing assistance or 03-5512 3411 for Daihatsu Mobile Service.

Alternatively, one may also reach out to customer hotline at 03-5512 5824 or 011-2689 5133 (En. Muhammad Sobri) for further assistance.

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