Continental Malaysia Introduces C3 – The ContiCasing Warranty

International tyre manufacturer and automotive supplier Continental guarantees its latest products by offering an extended casing warranty in the Malaysian market with the C3 – The ContiCasing Warranty.” The C3 warranty provides truck tyre customers with the promise that a Continental tyre will last three lives, first as a new tyre and then subsequently over two retread lives. This means a new truck tyre can last up to 6 years when retreaded by Continental or one of its ContiLifeCycle partners.

“There is no better way to stand by our products than to offer our customers this enhanced C3 warranty as a promise of durability and longevity,” said Mr. Cameron Wilson, Managing Director, Continental Tyre Malaysia.

Should the new tyre require an adjustment, Continental will provide a concessional replacement subjected to terms in the agreement. The first retread life of the tyre, which is also the tyre’s second life, will be adjusted on 60% of the new tyre price. The second retread life, which is the tyre’s third life, will be adjusted on 15% of the new tyre price. All adjustments will be made by Continental and are subject to the full terms and agreement of the C3 warranty.

It is a term in the C3 warranty that all the retreaded tyres must be retreaded with ContiTread or TechnoTread by Continental or by a ContiLifeCycle partner. The C3 warranty currently only applies to qualifying Continental and General Tire branded radial truck tyres that are 19.5” diameter in size or greater. These truck tyres must also be used strictly for commercial purposes only.

The following are articles from Continental and General Tire that apply for the C3 ContiCasing Warranty:

Size Pattern Brand Start Prod Date
11R22.5 HS Hybrid Continental DOT0316
HDR2+ Continental
CUA3 Continental
CHT3 Continental
275/70R22.5 CUA3 Continental To be launched in 2016
295/80R22.5 HD Hybrid Continental DOT0316
HDR2+ Continental
RA General
RD General
CHS3 Continental
315/80R22.5 HS Hybrid Continental
HDR2+ Continental To be launched in 2016

It is important to note that the C3 warranty does not apply if the casing displays non-adjustable conditions, details of which are with all authorised dealers, or if the casing failure mode is related to the retreading process.

Continental is proud to be the first tyre manufacturer in the country to provide this extended warranty to its truck tyre customers. It is a testament to the standard of quality Continental prides itself on.

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