DENZA Malaysia has announced a significant update to its aftersales service programme aimed at enhancing customer convenience and satisfaction.
Effective immediately, the first scheduled maintenance for all DENZA vehicles will be extended to 20,000 kilometres or one year, whichever comes first — a fourfold increase from the previous benchmark of 5,000 kilometres or three months.
This revision reflects DENZA’s strong confidence in the engineering integrity and build quality of its vehicles. Developed with cutting-edge technology and manufactured to exacting standards, DENZA vehicles are built to offer superior reliability and performance, enabling longer intervals between service visits.
“This new maintenance schedule is a reflection of the premium quality and exceptional durability built into every DENZA model,” said Mr. Eagle Zhao, Managing Director of BYD Malaysia Sdn. Bhd.
“We’re proud to offer a more convenient ownership experience for our customers while reaffirming our belief in the long-term dependability of our vehicles. Our aim is to give owners peace of mind and allow them to spend more time enjoying the drive.”
The updated maintenance interval is part of DENZA’s broader strategy to redefine the customer journey through innovation and convenience. By reducing the frequency of early service appointments, owners benefit from fewer disruptions and a more seamless ownership experience.
This move further strengthens DENZA’s commitment to setting new industry benchmarks — not just in vehicle innovation, but also in customer care and satisfaction.
