With the official launch of the smart #1 still a few months away, smart Malaysia has launched the first version of its Hello smart App which aims to make life easier for owners.
Featuring a simple four-tab layout, the app allows the owner to do everything from being up to date with the news revolving around the brand and their cars, personalise their vehicles before purchasing it, and even control their smart #1 remotely.
For instance, the Discover tab provides access to the latest news, events, a community page, digital product e-Brochures, and notifications. Next, using the Vehicle tab, users can personalize their vehicles, estimate monthly payments, apply for loans, book services, and access real-time vehicle information.
This information includes Battery Status, Charging Status, Driving Range, and Location. Additionally, users can remotely control the air conditioner, door, windows, and schedule the charging time.
The e-Mall tab accesses a virtual store for official smart merchandise and accessories and offers users an opportunity to earn loyalty points that can be redeemed for exciting rewards, while the Profile tab summarizes all smart App functions and offers personalization options.
“In our quest for a user-friendly digital journey, smart Malaysia is committed to boosting the connection between smart vehicle owners and their cars. We are thrilled to introduce the Hello smart App, which takes integration to the next level, keeping users in the loop and connected. We believe this app will deepen our owners’ affection for the brand, offering an innovative and all-encompassing experience.” said Zhang Qiang, CEO of smart Malaysia.
The Hello smart App also introduces four in-app features new to the EV market in Malaysia. These are the live Charging Map & Navigation System, Vehicle Booking & Financing Loan Application, One-Stop Service Home Charging Solution, and Community Engagement that offer a seamless ownership experience and the opportunity to engage with the smart community.
One particular standout feature is the live Charging Map. While EV ownership numbers continue to rise exponentially, range anxiety remains a key concern. Realising the need to address this issue, smart Malaysia has collaborated with EV charging ecosystem stakeholders to become the first app by an automotive brand to provide a comprehensive EV charging map.
Real-time charging point information including the availability status are accessible through the Hello smart app with 70% of public charging points are already integrated. This eliminates the need for multiple apps and allows owners to locate available charging points, initiate the charging process, and make payments.
Another innovative feature is the ability to apply for loans directly through the app. This service sets a new standard for convenience by simplifying processes and eliminating manual procedures, making EV ownership more accessible and hassle-free.
smart Malaysia has also included the One-Stop Service Home Charging Solution feature, streamlining the purchase, installation, and appointment scheduling for smartCharge Home Chargers, ensuring a hassle-free and time saving solution for users.
Finally, the app also includes a community page where users can connect, share experiences, and exchange insights with fellow smart enthusiasts. Fans will receive loyalty points when they invite friends to purchase smart car, and they can use these points to make purchases from a wide array of official merchandise, accessories, and charging solutions offered by the e-Mall.
The first version of the Hello smart App already includes several functions, and smart Malaysia promises to introduce even more functions and features soon. The first update is scheduled for release in Q4 of 2023, further enhancing usability and convenience. That being said, the Hello smart App is now available for download on the Apple App Store, Google Play Store, and Huawei App Gallery.