Parallel import Audis are now supported by Audi Malaysia
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Parallel import Audis are now supported by Audi Malaysia

The plan supports Parallel-import Audi owners with the benefit of Audi Plus, Audi Insurance Plan, Audi Repair Package and Beyond Economic Repair Support

PHS Automotive Malaysia (PHSAM), the authorised distributor of Audi vehicles in Malaysia, launched the Audi Recognition Plan recently which supports parallel import Audi vehicles.

According to PHSAM, the plan supports Audi owners with the benefit of Audi Plus, Audi Insurance Plan, Audi Repair Package and Beyond Economic Repair Support, which include genuine parts, maintenance, repair and service for a better customer experience, while ensuring continued top-range performance and safety.

However, vehicles bought from parallel importers must first be evaluated through a complimentary detailed 300-point Audi Condition Check (ACC) at any Audi Centre to be eligible for the Plan.

Depending on the result of the evaluation, owners will then be enrolled in the Audi Recognition Plan, which includes the following:

  • Audi Plus package offers savings on service, repair, parts and maintenance for vehicles 5 years and older. After signing up, owners will receive 3 vouchers, which are applicable within a period of 3 years that entitles them for a 10% off on service maintenance, as well as 12 months Audi Roadside Assistance from the date of voucher redemption.
  • Audi Insurance Plan, designed exclusively to enhance the ownership experience with comprehensive coverage. Benefits include prioritised claim approval, 12 months complimentary Audi Roadside Assistance for cars above 5 years, and assurance that repair work is conducted at authorised Audi body and paint centres by qualified technicians – all in accordance with global Audi repair standards and with only genuine parts used. Partner insurers are Allianz General Insurance Berhad, MSIG Insurance (M) Berhad, Etiqa General Takaful Berhad and Zurich General Takaful Malaysia Berhad.
  • Audi Repair Package provides a 30% discount on several items including the brake set, absorbers set, bearing set and timing belt for vehicles 6 years and older.
  • Beyond Economic Repair Support provides a 20% discount on selected parts on vehicles that are severely damaged due to untoward incidents. This special support programme reiterates Audi’s commitment for owners to restore their vehicles back to pristine condition after going through a proper assessment by Audi’s trained Body & Paint partner and technician before any repair work can commence.

Moreover, Audi will be launching its upcoming mobile app to provide all Audi owners (including parallel import) with access to a suite of features designed to make the entire ownership journey more distinctive. Whether it’s finding the nearest EV charging station, scheduling a service appointment or getting the latest news and updates, customers are empowered with greater control over their Audi ownership and driving experience. Interested Audi owners may pre-sign up here.  

For more information on the Audi Recognition Plan, visit or contact an Audi Centre to find out more.

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