Hino Motors Sales (Malaysia) Sdn. Bhd. (HINO) appointed another two new HASOs (Hino Approved Service Outlet) to strengthen its service network and provide easy access for after-sales support to customers, especially in northern region.
HINO appointed UP Service Centre Sdn Bhd (UP Service) located in Georgetown, Pulau Pinang, and Hong Yee Car Computer Service Sdn Bhd (Hong Yee Car) located in Sungai Petani, Kedah, to operate as HASO and serve customers in their surrounding area.
These two new HASOs practice HINO’s standard guidelines manned by highly-trained and skilled HINO technicians. Meant to complement existing after-sales service by using Hino Genuine Parts, all customers will be able to enjoy the same quality of service provided by HINO 3S authorised service centres.
The opening ceremony was officiated after HASO Agreement signing by both parties. Presented from HINO, the Managing Director, Atsushi Uchiyama, and Director, Ahmad Yasmin Bin Yahya. Management members from UP Service Centre are Kathirveloo, and Purna Chandran, Director, and management from Hong Yee Car are Ng Swee Huat, Managing Director, and Ng Choo Hooi, Director.
UP Service Centre started its truck repair business in 1997 that aims at offering quality truck repair and maintenance services at competitive pricing for customers within the city of Pulau Pinang. Strategically situated in island town which is convenient for customers to do express inspection, especially long-haul transports that travel from the southern region.
Covering area up to 7,000 sqft, the new HASO is equipped with five service bays including two express bays, and an extensive list of the latest equipment and tools available that enables the outlet to service up to 10 vehicles per day.
Meanwhile Hong Yee Car was established since 1982 that specialized in automotive service and repair maintenance. Located around 10 minutes driving from Sungai Petani Plus Highway exit, HINO believes this new HASO will provide 100% after-sales support and will quickly respond to any emergency case on highway.
There are 10 service bays including two (2) express bays, these complete facilities allow the new HASO to serve up to 15 vehicles per day.
That being said, both new HASOs in Pulau Pinang and Sungai Petani are headed by a Service Advisor and eight (8) professional technicians in each outlet who are well trained to provide a comprehensive range of HINO services.